Technical Customer Support Specialist

il y a 2 semaines


Paris, Île-de-France OSR Enterprises AG Temps plein

Key Responsibilities:

We are seeking a skilled Technical Customer Support Specialist to join our team, responsible for delivering exceptional technical support to our customers. Key responsibilities include:

  • Providing technical assistance and troubleshooting for customer-facing activities
  • Collaborating with cross-functional teams to resolve complex technical issues
  • Developing and maintaining technical documentation and knowledge base
  • Staying up-to-date with industry trends and emerging technologies

Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science or related field
  • At least 3 years of experience in a customer-facing technical position
  • Strong technical skills, including knowledge of C/C++, Java, and Linux
  • Excellent communication and interpersonal skills
  • Ability to travel internationally (up to 30% of the time)
  • Fluency in English

Preferred Qualifications:

While not required, experience in the Automotive industry and knowledge of scripting and/or NoSQL databases would be an asset.


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