Technical Customer Support Specialist
il y a 2 semaines
Key Responsibilities:
We are seeking a skilled Technical Customer Support Specialist to join our team, responsible for delivering exceptional technical support to our customers. Key responsibilities include:
- Providing technical assistance and troubleshooting for customer-facing activities
- Collaborating with cross-functional teams to resolve complex technical issues
- Developing and maintaining technical documentation and knowledge base
- Staying up-to-date with industry trends and emerging technologies
Requirements:
To be successful in this role, you will need:
- Bachelor's degree in Computer Science or related field
- At least 3 years of experience in a customer-facing technical position
- Strong technical skills, including knowledge of C/C++, Java, and Linux
- Excellent communication and interpersonal skills
- Ability to travel internationally (up to 30% of the time)
- Fluency in English
Preferred Qualifications:
While not required, experience in the Automotive industry and knowledge of scripting and/or NoSQL databases would be an asset.
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