Senior Manager

il y a 3 semaines

Paris, Île-de-France Aircall Temps plein
About the Partnership Function and Team

Aircall's success is deeply intertwined with its ecosystem of partners. Our integrations with partner tools have created significant value for our joint customers, and partners are the primary source of deals we close.

The Partnerships team is at the heart of Aircall's Go-to-market strategy. This team of close to 40 individuals works to engage partners in fruitful and lasting relationships.

The Partnerships function is at the crossroads of Strategy, Tech, Marketing, and Sales:

  1. We create long-term partnerships, building joint strategies with partners.
  2. We ensure the best phone integration with our partners' product, acting as the business owners of these integrations for our Product team.
  3. We work closely with Marketing and Sales in each area to create successful Go-to-market motions and maximize New Sales sourced or influenced by our partners.
Your Main Missions:
  • Oversee the building, deployment, and operation of the new Partner Program and Partner Portal.
  • Oversee progress and execution of partnerships strategic projects, including new GTM strategies with resellers or marketplaces.
  • Drive and monitor the transformation of our operating model with our top partners, in close collaboration with the Sales and Marketing functions.
  • Own the Partnerships Operations roadmap and be the business owner of the projects run by the Revenue Operations and Business System teams to build a new backbone for Partnerships Operations.
Your Activities:
  • Work directly with the VP of Partnerships and the Partnerships Directors and Managers to steer the most important projects of the Partnerships function (Partner Program, Strategic Alliances, Target Operating Model, ...).
  • Work directly with senior stakeholders from our partners, including the most strategic ones (Salesforce, Hubspot; Zendesk, AWS, ...) to push our joint projects (joint Strat Plans, Go-to-market initiatives (co-sales, co-prospection, co-marketing, ...), quarterly business reviews, ...).
  • Collaborate closely with Aircall Sales and Marketing Directors to engage them in joint Go-to-market strategies, fostering collaboration with the Partnership team to maximize business outcomes for Aircall.
  • Define and drive the Partnerships Operations roadmap: business steering (QBRs, performance dashboard, ...), new processes & tools (lead referral process, new partner portal, payment of commissions to partners, ...), operating model with other Aircall teams, etc.
Your Profile and Competencies:
  • At least 3 years of experience in consulting.
  • A previous experience in software/SaaS partnerships is a plus, as well as previous experience within the Hubspot and/or Salesforce ecosystems.
  • Problem-solving skills.
  • Analytical and strategic mindset.
  • Strong leadership skills and project management experience, especially in transversal set-ups (involving multiple stakeholders for various functions).
  • Strong networking ability.
  • Experienced in cross-functional, international collaboration and sales processes.
  • Tech-affine and agile mindset, data-driven decision maker.
  • Business development background and a hunter mindset are beneficial.
  • Previous touch points to the Hubspot and/or Salesforce ecosystems are a plus.
  • Excellent verbal and written communication skills.
  • Fluent in English.

Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality.

We're creating a place where great people trust one another and thrive together. People flourish at Aircall, and now is the time to be part of the team and the journey we're on.

Why Join Us?

Key moment to join Aircall in terms of growth and opportunities.

Our people matter, work-life balance is important at Aircall.

Fast-learning environment, entrepreneurial, and strong team spirit.

45+ Nationalities: cosmopolitan & multi-cultural mindset.

Competitive salary package & benefits.

DE&I Statement:

At Aircall, we believe diversity, equity, and inclusion – irrespective of origins, identity, background, and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity, and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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