Senior Sales and Technical Liaison

il y a 6 jours

Paris, Île-de-France NFON Temps plein
Your Mission

We are seeking a highly skilled and experienced professional to join our dynamic team at NFON France as a Senior Sales and Technical Liaison. As a key member of our sales and technical consulting team, you will play a crucial role in driving sales success and ensuring partner and customer satisfaction.

The Work You Will Do:

  • Sales Focus:
  • Recruit new partners through contracts, sales training, and technical training
  • Nurture partners through regular communication and support to follow prospects and leads, follow up on active contracts, and support partners with lead and bid tenders
  • Assist partners in generating quotes
  • Conduct monthly bill runs with Finance
  • In collaboration with our Technical Consulting team, you will be responsible for:
  • Being an expert on all solutions provided by NFON
  • Providing technical support to partners (PBX configuration, hardware support for desk phones, DECT, headsets, premium solutions)
  • Assisting our customers with configuration
  • Partially managing Level 1 technical support
  • Together with our Field Marketing team, you will implement the following projects:
  • Creating newsletters and communications to partners and managing sales challenges
  • Conducting webinars to improve partners' skills on all products
  • Managing marketing funds and leads
  • Regulatory:
  • Acting as an interface with ARCEP/APNF for France and IBTF for Belgium
Your Profile
  • A background in Sales, Technical, or Engineering with a degree in business connected to IT or telecommunications, and over 3 years of experience in a similar position and in project management
  • Professional English skills are required. You will work in an international context with daily exchanges in English (meetings/emails, etc.)
  • Knowledge of UCaaS, IP and VoIP connectivity, SIP Trunking, Hosted IP telephony solutions, and CloudPBX solutions
  • A proactive and curious mindset with the ability to propose innovative solutions to customers
  • Responsiveness and proactivity to detect solutions where others see obstacles
  • Enthusiasm for contributing to the development of a subsidiary into an ambitious startup, along with curiosity and a strong sense of teaching
  • Proficiency in project management tools, excellent interpersonal skills, and strong editorial skills
Why Us?
  • Additional vacation days (yearly 'RTTs')
  • Meal allowance card
  • Health Insurance with great coverage (including family members)
  • An unlimited fixed-term contract with the flexibility of trust-based working hours
  • Mobile Work from home possible (hybrid work)
  • Public subsidy transportation
  • Cozy and urban workplaces with modern equipment
  • Premium Coworking space located at the 11th arrondissement in Paris
  • Free coffee and drinks
  • International atmosphere in a continuously growing company with an open-minded culture and positive communication
  • A motivated, distributed, and agile team with lean hierarchies

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