Banquet Team Member
il y a 4 semaines
At Accor, we strive to deliver exceptional hospitality experiences to our guests. As a Banquet Team Member, you will play a vital role in ensuring that our events exceed our guests' expectations.
Key Responsibilities:
- Set up, service, and tear down of various functions for 5 to 500 guests
- Perform a range of duties including set-ups, coffee service, bartending, and white glove dinner service
- Train and oversee Banquet Servers on set-up, tear-down, and service duties
- Assist with maintaining appropriate levels of dry goods and items held for guests' consumption
- Attend regularly scheduled Banquet meetings
- Provide guidance to Banquet Servers through ongoing training and coaching
- Assist with and provide feedback for Banquet Server performance reviews
- Perform Supervisor responsibilities in the absence of the Supervisor, Assistant Manager, or Manager
- Assist with ensuring staff scheduling meets business demands and budget
- Be prepared to work in other F&B outlets when required due to business needs and staffing levels
Requirements:
- Alberta ProServe Certification
- Post-secondary education in hospitality or tourism is an asset
- 1+ years of experience in banquet service
- Previous supervisory experience is an asset
- Able to meet the physical demands of the position
- Knowledgeable in a variety of liquor and wine
- Able to work effectively as part of a team in a fast-paced environment
- Able to successfully manage multiple tasks simultaneously
- Available to work a flexible schedule and long hours based on business levels
- Customer-service oriented
- Computer-literate
Benefits:
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage, Spa, and Golf Memberships
We value diversity and inclusion at Accor and strive to create a workplace where everyone feels valued, appreciated, and free to be themselves. Our location in the Canadian Rockies fosters a diverse workforce, and we welcome individuals from all backgrounds to join our team.
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