High-Tech Operations Specialist for Innovative Marketing Initiatives

il y a 2 semaines


Lyon, Auvergne-Rhône-Alpes, France Upfluence Temps plein

We are seeking a highly skilled professional to play a pivotal role in driving operational efficiency and scalability at Upfluence. As a CRM & Automation Specialist, you will be responsible for managing processes, optimizing workflows, and streamlining marketing operations.

About the Role

This is a full-time position requiring 35 hours of work per week. The successful candidate will be based in Lyon, France, with partial remote-friendly policies and public transportation reimbursement available.

Key Responsibilities:

  • Salesforce Management & Administration: Oversee company Salesforce operations, including APEX coding and API connections, to optimize system functionality and maintain data integrity.
  • Workflow Optimization & Automation: Develop and automate workflows to improve efficiency, reduce manual efforts, and ensure seamless operations and funneling of prospects and clients.
  • Strategic Process Improvement: Identify, analyze, and refine processes to enhance productivity, align with business objectives, and support revenue growth.
  • Data Analysis & Insight Generation: Use data to uncover trends, refine processes, and inform strategic decisions, ensuring operations align with broader company goals.
  • Tech Stack Management: Manage the marketing tech stack, ensuring effective integration and utilization of tools like Salesforce, MixPanel, Chargebee, Looker Studio, Cargo, AWS, and more.
  • Cross-functional collaboration: Work with sales, marketing, and product teams to streamline initiatives, optimize resource allocation, and maximize operational impact.
  • Project Management: Lead and manage multiple projects, prioritizing tasks effectively to meet deadlines and ensure high-quality execution.
Requirements

To succeed in this role, you will need:

  • A background in engineering or development with a focus on process optimization and experience in marketing operations.
  • Strong expertise in Salesforce, with knowledge of APEX coding, API integrations, and CRM system management.
  • The ability to work with a range of tools, including Salesforce, MixPanel, Looker Studio, Cargo, and AWS.
  • A strategic mindset and ability to identify opportunities to align company initiatives with business objectives.
  • Organizational skills and project management abilities, with an emphasis on meeting deadlines and ensuring quality delivery.
  • Effective communication skills and ability to work cross-functionally and facilitate alignment across teams.
  • The capacity to thrive in fast-paced, dynamic environments and adapt easily to change.
  • Fluency in English as our primary operations are in the US.
What We Offer

As a member of our team, you can expect:

  • A stimulating environment with opportunities for growth and autonomy.
  • Participation in a fast-growing start-up with an international team of over 20 nationalities.
  • A competitive salary, which we estimate to be around €55,000-€70,000 per annum, dependent on experience.


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