Customer Service Representative
il y a 2 semaines
Provide Exceptional Customer Support at VIASANTÉ Mutuelle
We are seeking a dedicated and empathetic Customer Service Representative to join our growing team in Carcassonne. In this role, you will be the primary point of contact for our valued members, ensuring their needs are met with professionalism and care.
- Deliver Outstanding Service: Handle incoming calls and written inquiries from members, addressing their questions and concerns promptly and effectively.
- Build Strong Relationships: Cultivate positive relationships with members by actively listening to their needs and providing personalized solutions.
- Problem-Solving Expertise: Investigate customer issues thoroughly, identify root causes, and implement effective resolutions.
- Sales Opportunities: Leverage your knowledge of our products and services to identify potential sales opportunities and guide members towards suitable options.
You will be part of a collaborative team environment, supported by experienced managers and colleagues. Comprehensive training will equip you with the necessary skills and knowledge to excel in this role.
VIASANTÉ Mutuelle Offers:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package including health insurance coverage, pensions, and meal vouchers
- Flexible work arrangements with 2 days of telecommuting per week and a 4-day work week
If you are passionate about customer service, possess excellent communication and problem-solving skills, and thrive in a dynamic environment, we encourage you to apply.
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