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Apprentice IT Technician

Il y a 2 mois

AixenProvence, Provence-Alpes-Côte d'Azur, France FIDUCIAL Temps plein
Position Overview

Are you passionate about technology and eager to develop your skills in a dynamic environment? FIDUCIAL is seeking an Apprentice Systems & Network Administration Technician to contribute to our operations.

Key Responsibilities
  • Customer Interaction: Address, diagnose, and document client inquiries effectively.
  • Status Communication: Keep clients informed about the progress of their requests.
  • Technical Support: Provide first and second level assistance on infrastructure issues, managing request workflows, and escalating to specialists when necessary.
  • Compliance: Ensure customer requests are processed in line with service agreements.
  • System Administration: Manage systems in both Linux and Windows environments.
  • Documentation: Develop and maintain operating procedures.
Qualifications

As a computer science student, you should possess a solid foundation in Systems and Networks. Familiarity with the following technologies is advantageous:

  • Windows/Linux system administration
  • Email management with Exchange/Zimbra
  • Backup solutions such as Veeam and eVault
  • Monitoring tools including Nagios, Centreon, Icinga, and Grafana
  • Advanced networking concepts like routing, telecom links, VoIP, and flow rules
Desired Attributes

We value creativity, precision, dynamism, teamwork, adaptability, and proficiency in English. If you are looking to advance your career in IT, consider this opportunity with FIDUCIAL.