Bar and Restaurant Service Provider
il y a 2 semaines
Are you passionate about delivering exceptional customer service and ensuring a memorable experience for our guests? We are seeking a skilled Bar and Restaurant Server to join our team at the Mercure Bridgwater Hotel.
Job Summary:We are looking for a highly motivated and customer-focused individual to work in our Marco Pierre White Steakhouse Bar and Grill. As a Bar and Restaurant Server, you will be responsible for providing top-notch service to our guests, ensuring their needs are met, and creating a warm and welcoming atmosphere.
Key Responsibilities:- Provide exceptional customer service, ensuring the highest standards are maintained at all times.
- Take orders and serve food and drinks to a brand standard, ensuring impeccable service is delivered at all times.
- Be knowledgeable about the menu, wines, and cocktails served, and make recommendations to guests.
- Ensure clear, concise communication between the front and back of house teams.
- Take payments for guests and ensure the correct billing procedures are adopted.
- Adhere to all Health and Safety policies and procedures as explained during your training.
We are proud to offer a range of benefits to our team members, including:
- Competitive hourly rate of £11.44 per hour, plus share of tips and service charge.
- Up to 4 free nights in Accor Hotels for every year of employment.
- Discounted rooms in all Accor Hotels Worldwide.
- Discounted rate at all Legacy Hotels.
- 15% off your final bill in every Accor Restaurant or Bar.
- 50% discount in all MPW Restaurants.
- Access to employee discount platform, offering amazing discounts for hundreds of major companies.
To be successful in this role, you will need:
- A previous customer service background, ideally in a branded restaurant environment.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including evenings and weekends.
- Uniform and appearance standards must be maintained at all times.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have a passion for the hospitality industry, we would love to hear from you.
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