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IT Support Specialist
il y a 4 semaines
We are seeking a skilled IT Support Specialist to join our team at Qualcomm. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that their IT equipment is functioning properly and resolving any technical issues that may arise.
Key Responsibilities:
- Provide technical support to employees, including troubleshooting and resolving technical issues with desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain IT equipment, including desktops, laptops, and printers.
- Develop and maintain knowledge of IT systems, including hardware and software.
- Collaborate with other teams to resolve technical issues and improve IT services.
- Document and track technical issues and resolutions.
Requirements:
- 2+ years of experience in IT support or a related field.
- Strong knowledge of IT systems, including hardware and software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
Preferred Qualifications:
- CompTIA A+ certification.
- Experience with IT service management tools.
- Knowledge of IT security best practices.
Physical Requirements:
- Ability to lift up to 40 pounds.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Equal Employment Opportunity:
Qualcomm is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. If you are an individual with a disability and need an accommodation during the application/hiring process, please contact us at disability-accommodations@qualcomm.com or call our toll-free number at 1-800-QUALCOMM (1-800-782-5256).
