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Customer Service Manager F/H
Il y a 3 mois
TK Elevator France - Customer Service Manager
TK Elevator, a prominent player in the vertical transportation sector, is seeking a Customer Service Manager to lead the After-Sales Service within the Elevators division. This role is ideal for individuals with a technical background who excel in team leadership and customer engagement.
Key Responsibilities:
- Plan and coordinate After-Sales Service operations in compliance with industry standards
- Deliver exceptional customer service
- Inspire and guide a team of Technicians
- Achieve established goals utilizing available resources
- Maintain effective communication with clients
- Oversee financial aspects of the department
- Act as a company representative and enhance service sales
Desired Profile:
The successful candidate will possess a technical background, preferably in the elevator sector or related fields, along with experience in team leadership and electromechanical systems. Strong analytical and organizational capabilities are essential, complemented by a focus on customer satisfaction.
Benefits:
- Attractive salary package
- Comprehensive insurance, performance bonuses, meal allowances, company devices, and vehicle
If you are ready to take on a rewarding challenge and contribute to our success, we encourage you to consider this opportunity.
