Customer Service Manager

Program Manager, Customer Service Voice of CustomersAmazon's Customer Service department is seeking an experienced Program Manager to join the team. The successful candidate will be a key member of the European Customer Service team. You will be responsible for driving a high-visibility Customer Service Voice of Customers program that will directly impact...

About the RoleAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Europe. The successful candidate will be a key member of the European CS team, responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience.Key...

Company OverviewAmazon is a customer-centric company that aims to be the most innovative and customer-obsessed organization on earth. Our goal is to exceed customer expectations by delivering orders quickly, accurately, and cost-effectively.About the RoleWe are seeking an experienced Business Development Manager to join our Europe Delivery Service Partner...

Lead B2B Sales in a Global BusinessWe are seeking a highly skilled Category Adoption Manager to join our Amazon Business team in Europe. As a key member of our sales team, you will be responsible for driving indirect category spend growth among our largest customers.Key Responsibilities:Engage with customers to advise on ideal procurement solutions using a...

Job DescriptionA highly skilled professional is sought after to manage the pricing and compensation of delivery service partners in Europe.Key Responsibilities:Develop strategic programs to drive payments and improve relationships with delivery partners.Analyze financial data to understand the health of delivery partners and develop processes to scale these...

Company OverviewL'Oréal is a leading beauty and personal care company that values innovation and excellence. As a Service Delivery Manager, you will be part of a dynamic team driving business growth and success.Job SummaryWe are seeking an experienced professional to lead our service delivery team in the Paris area. The successful candidate will have...

À Foodles, nous sommes convaincus que la satisfaction de nos convives est la clé de notre succès. Nous recherchons un Customer Care Officer qui partagera nos valeurs et nous aidera à améliorer notre service.MissionEn tant que Customer Care Officer, vous serez le premier point de contact avec nos clients. Votre mission sera de répondre efficacement aux...

About the RoleWe are seeking a highly skilled Senior Category Adoption Manager to join our Amazon Business team in Europe. As a key member of our team, you will play a critical role in developing and executing strategies to drive indirect category spend growth among our largest customers.Key ResponsibilitiesEngage with customers to advise on ideal...

Contract Management ExpertiseCome be a part of a rapidly expanding global business at Amazon Business (AB), where we set out every day to innovate and disrupt the status quo. We are looking for a skilled Contract Management professional to join our team in Amazon EU SARL (FR) - D69.As a Contract Manager, you will be responsible for developing and...

**About the Role**Amazon is seeking an experienced Business Development Manager to join our Europe Delivery Service Partner business. This exciting opportunity will have you owning end-to-end account management for key Delivery Service Partners in France, working closely with internal teams to launch innovative new delivery programs across EU.**Job...

Come be a part of a rapidly expanding global business At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a...

Job Title: Business Development Manager, EKACHEP, a leading provider of supply chain solutions, is seeking a highly skilled Business Development Manager to join our European Key Accounts (EKA) team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our European customers, identifying new business...

Strategic Account Manager - Heavy and BulkyWe are looking for an analytical, results-driven and customer-oriented Strategic Account Manager to lead the development of the Heavy and Bulky program in France, and through a key strategic European project, the development of universal delivery services for Heavy and Bulky selection.Key Responsibilities:Manage...

About this role:We are looking for an experienced professional to join our External Fulfilment Network Solutions (EFNS) team as Program Manager for Europe, Middle East, and Africa (EMEA). This key role is responsible for ensuring the Customer Fulfilment environment efficiently and effectively provides security services and asset protection through the design...

About the RoleAt Amazon France Transport SAS, we are working to build a world-class last mile operation, exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost-effectively as possible.We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed...

Post-Delivery Experience ManagerAmazon France Logistique SAS est à la recherche d'un Post-Delivery Experience Manager pour rejoindre son équipe de Customer Service.Ce poste est basé à Paris et est responsable de la mise en œuvre d'initiatives d'amélioration de l'expérience client dans la phase post-livraison du parcours client.Vous...

Company Overview:Amazon Services Europe SARL (FR Branch) is a leading e-commerce company, revolutionizing the way people shop and live. With a commitment to innovation and customer satisfaction, we're shaping the future of retail.About the Role:We're seeking a talented Senior Hardlines Business Development Manager to join our team in Clichy, FRA. This is an...

Job DescriptionThe Amazon Payment Acceptance & Experience Team is responsible for how Amazon's customers pay on Amazon's sites and through Amazon's services around the globe. As a key member of this team, you will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the...

Category Merchant Manager - Hardlines BusinessThe French Marketplace team at Amazon is looking for a talented Category Merchant Manager to support the growth of Hardlines product categories and drive initiatives to increase traffic and revenues.Main Responsibilities:Helping identify categories growth opportunities and contribute to scalable initiatives that...

Key ResponsibilitiesCollaborate with the business development team to present the Amazon PARP solution to potential partners.Work closely with partners and non-technical internal stakeholders to define and scope integration requirements.Maintain ongoing relationships with partners, focusing on improving the quality of technical processes such as API...