Host/Hostess with a Passion for Excellence
Il y a 2 mois
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a commitment to excellence and a passion for delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a unique blend of luxury and genuine heart.
About the Role:
As a Host/Hostess at Four Seasons, you will be the first point of contact for our guests, setting the tone for their stay with us. You will be responsible for welcoming guests, managing reservations, and providing exceptional service to ensure a seamless and memorable experience.
Key Responsibilities:
- Provide warm and personalized welcome to guests, ensuring a smooth and efficient check-in process
- Manage reservations, room assignments, and guest requests in a timely and professional manner
- Offer expert knowledge of hotel facilities, services, and local attractions to enhance the guest experience
- Collaborate with the front desk team to resolve guest issues and concerns
- Maintain a high level of product knowledge and stay up-to-date on hotel promotions and events
Requirements:
- Fluent French language skills, with a strong understanding of English
- Excellent communication and interpersonal skills, with a warm and welcoming demeanor
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills
- Previous experience in a hospitality role, with a strong understanding of customer service principles
What We Offer:
- A competitive salary and benefits package, including a seasonal contract and opportunities for career growth and development
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Access to exclusive employee benefits, including a company-provided uniform and meal plan
- The opportunity to work with a global leader in the luxury hospitality industry, with a reputation for excellence and a commitment to innovation
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