Customer Success Specialist
il y a 2 semaines
At Le Comptoir des Pharmacies, we're on a mission to simplify the management of pharmacies. We're a dynamic team of 24 people based in Toulouse, and we're growing rapidly.
We're looking for a motivated and organized individual to join our commercial team as a Customer Success Specialist. As a key member of our team, you'll be responsible for providing personalized support to our clients, helping them get the most out of our platform, and identifying opportunities for growth.
Your main objectives will be to:
- Offer tailored support to our clients, responding to their questions and resolving any issues they may have.
- Participate in the organization and delivery of training sessions to help new users get familiar with our platform.
- Contribute to the analysis of client feedback to identify areas for improvement and work with our technical and commercial teams to implement changes.
- Use Excel to analyze client data, generate reports, and track performance.
- Develop strong relationships with our clients, understanding their needs and anticipating their requirements.
We're looking for someone with a strong commercial sense, excellent communication skills, and a passion for delivering exceptional customer service. If you're a team player with a can-do attitude, we'd love to hear from you
What We OfferWe're a start-up with a strong focus on innovation and growth. We offer a competitive salary, a dynamic work environment, and opportunities for professional development. You'll also enjoy a range of benefits, including a meal allowance, team-building activities, and access to a cutting-edge platform.
So if you're ready to join a fast-paced and exciting team, apply now to become our next Customer Success Specialist
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