Software Project Manager

il y a 1 jour

BoisColombes, Île-de-France Enablon SA Temps plein
About Enablon SA

Enablon SA is the leading provider of integrated risk management (IRM) and operational risk management (ORM) solutions. With millions of users in 160 countries, our software has become the go-to choice for organizations seeking to manage their risks effectively.

Job Title: Senior Project Manager

We are seeking an experienced Senior Project Manager to join our Professional Services Organization. As a key member of our team, you will be responsible for implementing enterprise-wide software solutions for some of the world's largest companies.

Responsibilities
  • Lead client service delivery and ensure successful project outcomes
  • Manage multiple projects simultaneously, prioritizing tasks and resources effectively
  • Manage a small Professional Services team, providing guidance and support as needed
  • Work closely with Enablon teams to acquire and onboard staff, ensuring seamless project execution
  • Drive and improve services quality and client satisfaction through proactive risk management and issue resolution
  • Identify and manage risks, ensuring compliance with contractual frameworks and regulatory requirements
  • Facilitate communication between different departments, actors, and clients, resolving conflicts and escalations efficiently
  • Maintain client relationships, providing exceptional customer care and support
  • Support sales cycles to position services and drive business growth
  • Produce well-defined project implementation proposals, ensuring high-quality deliverables and effective project management
  • Manage expectations and help manage to 'zero surprises' through proactive project planning and execution
  • Anticipate project and account needs, providing proactive solutions and support
  • Ensure high-quality project deliverables and proper implementation of QA plans, maintaining Enablon's high standards
  • Participate in account planning meetings, providing strategic input and guidance
  • Act as a point of contact for PS services, providing exceptional support and guidance to clients and stakeholders
About You
  • At least 10 years of professional experience working on software or integration projects
  • At least 7 years of project management and implementation of software solutions for large enterprises
  • At least 2 years in leadership of a small services team
  • Proven ability to build lasting relationships with clients and partners
  • Some experience in sales of professional services
  • A proven track record for project planning, delivery, control, and completion
  • Other Knowledge, Skills, Abilities, or Certifications:
  • PMI, Prince2, or equivalent certification
  • Demonstrate excellent verbal and written communication skills
  • Able to effectively present in front of large internal or external groups
  • Experience managing multi-million-dollar projects in a fast-paced environment
  • Detail-oriented, self-motivated, and highly organized with solid problem-solving skills
  • Leadership: Models good leadership while mentoring others to develop as leaders and develop as a team; manages the process of innovative change
  • Teamwork: Motivates the team to work efficiently together and acknowledges each team member's contributions while celebrating team success

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