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Software Support Manager
Il y a 3 mois
Accile, a prominent software company focused on document management and media libraries for public entities, is in search of a Technical Services Manager.
Key Responsibilities:
- Oversee and manage a team of 9 professionals in technical support and hotline services, reporting to the Technical Director.
- Accountable for software development, implementation, maintenance, and client assistance.
- Contribute significantly to both pre-sales and post-sales processes, enhancing software deployment strategies and ensuring exceptional service for over 300 hosted clients.
- Manage internal IT operations and telecommunication systems.
Qualifications:
- A minimum of a Bachelor's degree in Computer Science or a related discipline.
- Experience in the software sector and in leadership roles is advantageous.
- Strong knowledge of networking solutions, security protocols, and server setups, especially with Windows servers.
- Familiarity with .Net framework and databases such as MS-SQL, Oracle, and PostgreSQL.
The ideal candidate will be methodical, organized, self-sufficient, and possess outstanding communication abilities. Willingness to travel within the country is required.
