Customer Support Manager
il y a 3 semaines
Talents Industrie, a recruitment agency focused on technical professions, presents exciting career opportunities in the industrial sector.
Our client, a prominent player in the production of specialized machinery, is seeking a Customer Support Manager / Sales Administrator for a permanent role.
Key Responsibilities:
- Oversee customer service operations for spare parts within your designated region.
- Address customer inquiries regarding spare parts, create quotations, and manage order processing. Ensure tracking of offers, costs, and part identification with technical assistance. Supervise order availability and confirm delivery schedules. Facilitate shipping and export documentation.
- Manage exceptional cases, validate invoices, and offer customer assistance as required.
Qualifications:
- Technical qualification or relevant experience in technical inventory management or customer service.
- Proficient in office software and ERP systems. Fluent in English. A keen interest in the industrial field.
What We Offer:
- 13th-month salary bonus.
- Option for 2 days of remote work.
- Participation in profit-sharing and Percol program.
- Health insurance and transportation allowance.
- Clothing allowance, company dining options, and flexible working hours.
About Us:
We specialize in recruitment and temporary staffing for technical and scientific positions within the industrial sector.
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