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Deputy Store Director
il y a 4 semaines
We are seeking a highly skilled Deputy Store Director to join our team at Dolce & Gabbana's Boutique in Paris - Avenue Montaigne. As a Deputy Store Director, you will be the Store Director's partner in achieving store sales budget, leading and supporting all activities to achieve business objectives.
Key Responsibilities:
- Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability in compliance with company's procedures
- Be a role model ensuring the highest level of client service
- Represent the brand as an ambassador by promoting its values and ambitions within the market place
- Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
- Prepare and analyze monthly Boutique performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
- Analyze Store KPIs and identify strategies to ensure performance standards are met
- Develop and implement business action plans in order to enhance sales for each product category and client tier segment
- Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
- Arrange and conduct monthly coaching sessions with the Sales Staff to review performance and provide constructive, timely feedback
- Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
- Identify and create action plans, build development plans for all employees
- Facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
- Motivate and challenge the Staff of Front of House and Back of House to provide the highest level of client service
- Strategically apply CRM methods and procedures in order to assist in the execution of company CRM initiatives and build actions for developing opportunities with loyal and potential clients
- Participate in attracting, recruiting, and retaining a high performing team
Requirements:
Fluency in Italian and English. Other languages are considered a plus.
Minimum of 4 years of experience as a manager in Luxury retail
Soft skills:
- Leading and Developing others
- Communicating with impact
- Building networks
- Supporting teamwork
- Meeting client needs
- Strategic orientation
- Apply number and statistics
- Problem solving
- Commercial focus
- Achieving goal
