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Revenue Operations Specialist
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We are seeking a highly skilled Revenue Operations Specialist to join our team at INDG. As a key member of our revenue operations team, you will play a critical role in architecting and optimizing partnership operations.
Key Responsibilities- Develop and elevate the Partnership Operations: Analyze and refine partnership processes to drive efficiency and effectiveness. Implement tools and systems to enhance productivity, including forecasting & reporting.
- Collaborate with Partnership and other Teams: Partner with Partnership, Customer Success, Sales, Marketing, and Product teams to align processes with business objectives. Co-own partnership metrics, forecasting, and performance analysis with the RevOps team.
- Ensure CRM & Partnertack Data Accuracy and Hygiene: Work with Partnership team to maintain accurate CRM & Partnerstack data hygiene and integrity. Regularly audit and update customer information to ensure data accuracy.
- Design and Implement Process Improvements
- Generate Data Insights and Analysis: Translate complex data sets into actionable recommendations and insights for decision-making. Generate standard recurring customer health reports, renewal forecasts, and churn analysis.
- Serve as Subject Matter Expert and Main Point of Contact
- Collaborate in Strategic Initiatives and Track Project Progress
- +2 years of experience in a similar role or in a SaaS company with an understanding of revenue processes.
- Critical Thinking and Problem-Solving: Ability to analyze complex data and processes to identify areas for improvement.
- Excellent communication skills with the ability to convey complex concepts.
- Comfortable navigating dynamic environments and managing stakeholders.
INDG is a premier Talent Management Suite, enabling People teams to improve the full employee lifecycle with a cutting-edge Applicant Tracking System, Human Resources Information System, and Performance Management Software – all in one place.
We have a growing network of over 300 partners, all committed to one vision: guiding all People leaders to create a better world of work.
We celebrate diversity and welcome applications from underrepresented groups and encourage people of all backgrounds to apply. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, neurodiversity, or status as an individual with a disability.
