Payment Risk Specialist
il y a 4 semaines
Lemonway is a leading payments expert, and our Payments team plays a vital role in our culture. As a Payment Risk Analyst, you will have the opportunity to join a motivated and passionate team and work closely with other teams to resolve fraud and litigation processes.
Key Responsibilities:
- Daily Reconciliation: Reconcile chargeback or unpaid transactions and develop a recovery plan.
- Customer Support: Support customers with chargeback claims or disputes and provide constructive feedback.
- Compliance and Fraud: Process alerts from banks and PSPs related to compliance hits or suspicious fraud.
- Anti-Fraud Settings: Manage PSPs Back-offices settings and contribute to rule definition with the Team Lead.
- Posteriori Analysis: Conduct analyses in cases of high fraud rates or chargeback rates and recommend new anti-fraud rules.
- Transaction Thresholds: Manage client transaction thresholds and suspicious activity triggers.
- Predictive Analytics: Create predictive analytics to solve and prevent complex dispute problems.
- Process Improvement: Contribute to continuous improvement of processes and product.
- Reporting: Prepare monthly card reporting: fraud rate and chargeback rate.
- KPIs: Prepare fraud & litigation related KPIs.
- Operating Mode: Redact and update Fraud & Litigation operating mode.
Requirements:
- Rigorous and Analytical: You are rigorous, attentive to details, and have excellent analytical skills.
- Investigative Mind: You have an investigative mind and are curious.
- Payment Regulation: You know about new payment regulation rules.
- Language Skills: Operational level of English and French are imperative.
- Software Skills: Mastery of the Pack Office.
Experience:
- Master 2: You have a Master 2 in Economic or Finance.
- Payment Experience: You have a first experience, 1 to 2 years in Payments, Cash management or Financial Security in a Bank or in a PSP.
What We Offer:
You will have the opportunity to work in a dynamic environment and contribute to our growth. We are looking for someone with a strong appetite for the payment ecosystem and a willingness to work in a dynamic environment.
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