Payment Risk Specialist

il y a 4 semaines


Paris, Île-de-France Lemonway Temps plein
Payment Risk Analyst

Lemonway is a leading payments expert, and our Payments team plays a vital role in our culture. As a Payment Risk Analyst, you will have the opportunity to join a motivated and passionate team and work closely with other teams to resolve fraud and litigation processes.

Key Responsibilities:

  • Daily Reconciliation: Reconcile chargeback or unpaid transactions and develop a recovery plan.
  • Customer Support: Support customers with chargeback claims or disputes and provide constructive feedback.
  • Compliance and Fraud: Process alerts from banks and PSPs related to compliance hits or suspicious fraud.
  • Anti-Fraud Settings: Manage PSPs Back-offices settings and contribute to rule definition with the Team Lead.
  • Posteriori Analysis: Conduct analyses in cases of high fraud rates or chargeback rates and recommend new anti-fraud rules.
  • Transaction Thresholds: Manage client transaction thresholds and suspicious activity triggers.
  • Predictive Analytics: Create predictive analytics to solve and prevent complex dispute problems.
  • Process Improvement: Contribute to continuous improvement of processes and product.
  • Reporting: Prepare monthly card reporting: fraud rate and chargeback rate.
  • KPIs: Prepare fraud & litigation related KPIs.
  • Operating Mode: Redact and update Fraud & Litigation operating mode.

Requirements:

  • Rigorous and Analytical: You are rigorous, attentive to details, and have excellent analytical skills.
  • Investigative Mind: You have an investigative mind and are curious.
  • Payment Regulation: You know about new payment regulation rules.
  • Language Skills: Operational level of English and French are imperative.
  • Software Skills: Mastery of the Pack Office.

Experience:

  • Master 2: You have a Master 2 in Economic or Finance.
  • Payment Experience: You have a first experience, 1 to 2 years in Payments, Cash management or Financial Security in a Bank or in a PSP.

What We Offer:

You will have the opportunity to work in a dynamic environment and contribute to our growth. We are looking for someone with a strong appetite for the payment ecosystem and a willingness to work in a dynamic environment.


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