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Il y a 2 mois
{"h1": "Sales and Customer Service Support H/F", "p": "At AB Volvo, we are committed to driving the transition to sustainable and safe transport, mobility, and infrastructure solutions toward a net-zero society. As a Sales and Customer Service Support, you will play a pivotal role in assisting our Key Account Managers with structuring, managing, and expanding our client base, ensuring the highest level of customer inputs, support, and satisfaction as well as driving sales growth.
**Key Responsibilities:**
* Support Key Account Managers in identifying new business opportunities, focusing on Logistics Players, Cargo Owners & Urban Logistics & Last Mile Delivery actors.
* Prepare sales presentations, proposals, and contracts.
* Conduct market research and analysis to support KAMs in identifying new business opportunities.
* Maintain and update customer databases with relevant client information.
* Coordinate and schedule regular meetings, calls, and follow-ups with clients in line with KAM recommendations & tactics.
* Assist in the development and execution of sales strategies to achieve business objectives.
* Support the preparation of sales forecasts, budgets, and reports.
* Contribute to Sales processes creation, maintenance, and improvement.
* Monitor sales performance and generate reports to track progress against targets.
**Requirements:**
* Minimum Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
* Proficiency in MS Office Suite and CRM software (preferably Salesforce).
* Fluent English and French language skills.
* Ability to work in an international team and environment.
* Driven and results-oriented individual with a passion for customer satisfaction and service quality.
**About AB Volvo:**
We are a leading manufacturer of commercial vehicles and trucks, committed to driving the transition to sustainable and safe transport, mobility, and infrastructure solutions toward a net-zero society.
**Join our team:**
If you are a motivated and results-driven individual with a passion for customer satisfaction and service quality, we encourage you to apply for this exciting opportunity.
**Contact Information:**
Please submit your application through our website.
We look forward to hearing from you
Best regards,
[Your Name]"}
