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Technical Field Specialist
Il y a 2 mois
Job Opportunity
Sidel is seeking a skilled Field Service Engineer to join our team.
About the Role
We are looking for a highly motivated and experienced professional to work on the Packing range of our equipment. As a Field Service Engineer, you will be responsible for the installation and commissioning of our machines, ensuring they meet the estimated cost and deadline forecasts.
Key Responsibilities
- Set up and assemble machines in accordance with cost and deadline forecasts
- Ensure machines are tested and put into production
- Organize and conduct technical meetings to discuss commissioning progress
- Obtain customer acceptance reports
- Make necessary adaptations and revisions, install tooling and retrofits
- Ensure machines are performing well after work is completed
- Contribute to the implementation of corrective action plans
- Provide initial support to customers on site or by phone
- Train customer site staff
- Direct customers towards services, parts, and training
- Promote Sidel products and technologies
- Ensure administrative organization of customer assignments
- Mobilize resources to carry out missions effectively
Requirements
- Technical background in Mechanics, Automation, or Electrical
- English and French language skills
- Field experience is a strong plus
- Availability to travel at least days per year
About Sidel
Sidel is a leading provider of packaging solutions. We are committed to delivering high-quality products and services to our customers.