Help Desk Specialist

il y a 3 semaines


PorteslèsValence, Auvergne-Rhône-Alpes, France Groupe Menway Temps plein
Job Title: Technical Support Associate

We are seeking a skilled Technical Support Associate to join our team at {company}. As a Technical Support Associate, you will provide top-notch technical support to our customers, assisting them with various technical issues and troubleshooting problems.

Main Responsibilities:

* Respond to customer inquiries via phone, email, or chat
* Troubleshoot technical issues and resolve problems
* Collaborate with cross-functional teams to resolve complex technical issues
* Stay up-to-date with the latest technical trends and developments

Requirements:

* Bachelor's degree in Computer Science, Information Technology, or related field
* 2+ years of experience in technical support or related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter.
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