Technical Enablement Specialist

il y a 1 semaine

Paris, Île-de-France Datadog Temps plein
Job Title: Technical Enablement Specialist

As a key member of Datadog's GTM Enablement department, you will play a crucial role in empowering our Technical Solutions teams to succeed in their roles. We are seeking a structured communicator with a knack for simplifying complex concepts to develop and deliver training content, curriculum, and programs that drive business outcomes.

Key Responsibilities:
  • Design and deliver live and virtual onboarding and training programs that equip Technical Solutions teams with the essential knowledge and skills required to excel in their roles.
  • Manage logistical aspects of training delivery, including roster management, learner communications, classroom logistics, and other on-site event support tasks.
  • Become a technical expert in Datadog's products, go-to-market philosophy, and industry.
  • Work with subject matter experts to deliver interactive labs during live workshops.
  • Ensure that training content is delivered effectively and aligned with business objectives.
  • Collaborate with curriculum managers and program owners to take an active role in the quarterly audit of course content, deliver collected field feedback, and ensure content stays relevant and effective.
  • Maintain regular reporting cadence of attendance, course completion, and learner feedback.
  • Embed with Technical Solutions teams to empathize with the realities of troubleshooting and demonstrating Datadog products, while challenging assumptions to drive growth.
  • Champion technical solutions and go-to-market enablement programs at Datadog.
Requirements:
  • 3-5 years of experience in learning and development, technical enablement, training, or teaching roles working with technical concepts.
  • Fluency in English.
  • Demonstrated history of coaching and mentoring colleagues around key role elements.
  • Experience presenting day-long or multi-day trainings to groups of 10+ learners.
  • Project management experience delivering quality products on short timeframes.
  • Experience developing dynamic and engaging trainings for various audiences.
  • A self-starter, tech-savvy professional who can easily understand a company's business requirements and explain Datadog's value and technical details to C-level executives, technical gurus, and everyone in between.
  • Outstanding verbal and written communication skills: you make the complex simple.
  • General knowledge of cloud technologies.
Preferred Qualifications:
  • Fluency in additional languages.
  • Experience at a high-growth Software-as-a-Service or technology company.
  • Experience with AWS, Azure, or GCP.
  • Knowledge of DevOps.
  • Experience enabling support or sales engineers with a structured methodology.
About Datadog:

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Our capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

Datadog values people from all walks of life. We understand not everyone will meet all the qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • High income earning opportunities based on individual performance.
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Sales training in MEDDIC and Command of the Message.
  • Intradepartmental mentor and buddy program for in-house networking.
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups).
  • Access to Inclusion Talks, our Internal panel discussions.
  • Free, global Spring Health benefits for employees and dependents age 6+.
  • Giving programs.

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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