Client Relationship Executive

il y a 3 semaines


Belfort, Bourgogne-Franche-Comté, France Crédit Mutuel Temps plein

Position: Customer Relationship Executive

Organization: Crédit Mutuel Alliance Fédérale

Our institution is defined by its energy and effective outcomes, propelling us to further our progress in support of the real economy, aiming for responsible and sustainable development.

  • Oversee a portfolio of 'Individual' clients through a multi-channel approach, ensuring consistent follow-up and enhancing overall performance
  • Guide and assist clients throughout various life stages
  • Encourage enduring client loyalty
  • Recognize and manage financial risks to safeguard both the client and the organization
  • Collaborate to create comprehensive service solutions for clients with the aid of internal expertise
  • Grow your portfolio by seeking out new client opportunities

You will receive support from your Branch Director and collaborate closely with the entire team.

Crédit Mutuel Alliance Fédérale is a dedicated and socially responsible entity. The group adopts a social policy that promotes skill enhancement and internal advancement, robust social protection, and a proactive stance on diversity, gender equality, and work-life balance to support its employees on a daily basis.

  • Profit-sharing and performance bonuses up to two months of gross salary based on group outcomes
  • 11 additional days off per year
  • Flexible work hours with a new quality of life agreement allowing remote work
  • Enhanced social security benefits
  • At least one training initiative each year (95% of employees)
  • Supportive parental policies
  • Preferential banking and insurance rates
  • Integration program for all new hires
  • Assistance for promoting your geographical and functional mobility

Your character is paramount. Your proven sales acumen in a successful sales or client relationship role. Your commitment to establishing a quality relationship grounded in trust.

You possess the ability to:

  • Manage a client portfolio and dedicate yourself to its growth
  • Foster excellent client relationships
  • Identify potential needs and address them with suitable products

You are:

  • Outgoing, as you enjoy engaging with clients and thriving in a team environment
  • Flexible, able to adapt to new situations, be agile, and propose solutions
  • Inquisitive, as staying updated on market trends enhances your advisory relevance

If you see yourself in this description and are prepared to invest in a modern, human-centric, and committed banking environment, consider becoming part of the dynamic community at Crédit Mutuel Alliance Fédérale.

Certifications/Accreditations: Mandatory AMF


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