Enterprise Performance Management Specialist
il y a 3 semaines
Pigment is a leading Enterprise Performance Management (EPM) platform that helps companies achieve their financial goals by quickly responding to dynamic market factors.
Job DescriptionWe are seeking a highly skilled Support & Product Specialist to join our team. As a key member of our support team, you will be responsible for owning support tickets from creation to closure.
This is not basic customer support. You will work 1-week on-call covers of P1 tickets with additional compensation for the days covered, rotated between the team to a maximum of one week per month.
You will work closely with our technical team to resolve complex technical issues and provide exceptional customer service to our clients.
We are looking for someone with general technical know-how and an affinity for learning new software. You should be comfortable working in a remote, fast-paced environment as part of an international team.
You should speak English and French to a professional proficiency and be able to work from our Paris office at least 3 days a week.
Any financial qualification would be highly desirable (Payroll, Accounting, Financial Risk Management, Pensions, etc.).
We offer a competitive compensation package, comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones, and generous time off and parental leave policies.
We are a dynamic and action-oriented company that values learning and growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
What We Offer- Competitive compensation package
- Comprehensive benefits, including medical, dental, & vision insurance coverage
- Generous time off and parental leave policies
- Opportunities for growth and professional development
We are an equal opportunities employer and welcome applications from all qualified candidates. We may process your personal data in accordance with our privacy policy.
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