User Researcher
il y a 4 semaines
Poste de Recherche Utilisateur
L'entreprise Interforum, leader dans l'édition scolaire, recherche un.e User Researcher en alternance pour renforcer sa cellule UXR. Vous contribuerez à l'identification des besoins et frictions de nos utilisateurs et participerez activement au développement de l'activité UX Research.
Missions
· Chargé.e de recherche utilisateur
o Recueil du brief client interne
o Définition du protocole et des méthodes de recherche adaptées
o Recrutement de panels utilisateur
o Réalisation des missions de recherche : interviews, tests utilisateurs (présentiel/remote)
o Analyse de données qualitatives et quantitatives
o Rédaction de rapports de tests et de recommandations
· Research Ops
o Amélioration continue des processus internes de l'équipe UX Research
o Veille et benchmark des outils UXR (UX analytics, feedback, repository, tests utilisateur,...)
· Diffusion de la connaissance UX Research & UX Design
o Création d'outils et de supports de communication
o Animation de sessions de formation auprès des équipes
Profil
En formation de niveau BAC+3 de type Ergonomie des IHM ou Design d'expérience utilisateur, vous recherchez une alternance d'une durée d'1 an. Passionné.e par l'UX et la résolution de problèmes, vous vous souciez de l'expérience vécue par les utilisateurs. Vous avez de bonnes connaissances en ergonomie des interfaces. Vous êtes autonome, force de proposition, et dôté.e d'un très bon relationnel.
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