Housekeeping Department Manager

il y a 3 semaines

IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Housekeeping Manager

Accor is seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our hotel's operations team, you will be responsible for overseeing the day-to-day activities of the housekeeping department, ensuring that our guests receive exceptional service and that our hotel maintains the highest standards of cleanliness and quality.

Key Responsibilities:
  • Lead and manage a team of housekeeping staff to ensure efficient and effective delivery of housekeeping services
  • Develop and implement housekeeping policies and procedures to ensure compliance with Accor's standards and regulations
  • Conduct regular inspections of guest rooms and public areas to ensure high standards of cleanliness and quality
  • Collaborate with other departments to ensure seamless delivery of services and to resolve any issues that may arise
  • Manage and maintain accurate records of housekeeping activities, including guest room inventory and cleaning schedules
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Ensure that all housekeeping staff are properly trained and equipped to perform their duties
  • Monitor and control housekeeping expenses to ensure that they are within budget
Requirements:
  • Minimum 2 years of experience in a similar role in a luxury hotel or comparable environment
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment and to prioritize tasks and responsibilities
  • Knowledge of hotel operations and housekeeping procedures
  • Ability to maintain confidentiality and handle sensitive information
  • Physical ability to perform tasks that require standing, walking, and lifting
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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