User Experience Advocate

il y a 7 jours


Paris, Île-de-France Yuzzit Temps plein
User Experience Advocate

Yuzzit is a SAAS solution provider looking for a User Experience Advocate to join our team.

As a User Experience Advocate, you will be responsible for ensuring that our customers have a positive experience with our platform.

You will provide first-level online user support, qualify problems, and pass on information to the technical team.

You will also intervene with customers to train new users, ensure they have a firm grasp of our platform, and identify new needs and business opportunities.

Requirements include a higher education diploma, minimum 3 years' professional experience with a SAAS solution provider, and perfect command of written and spoken French and English.

Knowledge of the video and social networking worlds is a plus, and proficiency in current IT tools is essential.

Type of contract: CDI. Possibility of teleworking 2 days a week.


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