Financial Infrastructure Support Specialist
il y a 1 jour
Cryptio is an enterprise-grade crypto back-office platform that empowers financial institutions, corporates, and crypto-native companies to navigate the complex digital-asset landscape with confidence. Our software tackles one of the biggest challenges in crypto: building the infrastructure for institutional adoption.
Location FlexibilityWe are a remote-first company, allowing you to choose where you work from (within CET +/- 2 hours). However, we may require you to attend your onboarding session in either our London or Paris office, which we will arrange.
Job SummaryWe are seeking a Technical Support Engineer with a passion for the finance/accounting field to join our L2 Support squad. You will provide exceptional technical support to enterprise customers, collaborate with internal teams, and contribute to our back office/tooling roadmap.
Key Responsibilities:- Deliver outstanding technical customer support
- Contribute to our back office/tooling roadmap
- Mentor junior technical support engineers
- Collaborate with the Technical Support Lead to improve team processes and efficiency
- Proficiency in a scripting language (e.g., JavaScript, TypeScript, Python, Ruby)
- Proficient with modern development tools (Git, Docker, CLI)
- Fluent in SQL (mandatory, using PostgreSQL)
- Fluent in English and French (mandatory)
Competitive salary: €60,000 - €80,000 per annum, depending on experience
25 days paid holiday + bank holidays + birthday off
Earn an extra day of annual leave for every year at Cryptio
4% pension contributions towards your future
Private medical & dental insurance with Allianz
200 workplace budget to create your perfect home office
Training and development budget - invest in yourself and grow
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