Financial Infrastructure Support Specialist

il y a 1 jour


Paris, Île-de-France Cryptio Temps plein
About Cryptio

Cryptio is an enterprise-grade crypto back-office platform that empowers financial institutions, corporates, and crypto-native companies to navigate the complex digital-asset landscape with confidence. Our software tackles one of the biggest challenges in crypto: building the infrastructure for institutional adoption.

Location Flexibility

We are a remote-first company, allowing you to choose where you work from (within CET +/- 2 hours). However, we may require you to attend your onboarding session in either our London or Paris office, which we will arrange.

Job Summary

We are seeking a Technical Support Engineer with a passion for the finance/accounting field to join our L2 Support squad. You will provide exceptional technical support to enterprise customers, collaborate with internal teams, and contribute to our back office/tooling roadmap.

Key Responsibilities:
  • Deliver outstanding technical customer support
  • Contribute to our back office/tooling roadmap
  • Mentor junior technical support engineers
  • Collaborate with the Technical Support Lead to improve team processes and efficiency
Requirements:
  • Proficiency in a scripting language (e.g., JavaScript, TypeScript, Python, Ruby)
  • Proficient with modern development tools (Git, Docker, CLI)
  • Fluent in SQL (mandatory, using PostgreSQL)
  • Fluent in English and French (mandatory)
What We Offer

Competitive salary: €60,000 - €80,000 per annum, depending on experience

25 days paid holiday + bank holidays + birthday off

Earn an extra day of annual leave for every year at Cryptio

4% pension contributions towards your future

Private medical & dental insurance with Allianz

200 workplace budget to create your perfect home office

Training and development budget - invest in yourself and grow



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