Customer Support Specialist
il y a 4 semaines
ASML is seeking a highly skilled Customer Support Engineer to join our team. As a key member of our organization, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our systems, and driving process improvements.
Key Responsibilities:- Provide technical support to customers, including troubleshooting, repair, and maintenance of ASML systems.
- Collaborate with internal stakeholders to resolve complex technical issues and improve process efficiency.
- Develop and maintain technical documentation, including user manuals and technical guides.
- Participate in training and knowledge-sharing initiatives to enhance technical expertise and share best practices.
- Contribute to the development of new technical solutions and process improvements.
- Bachelor's degree in a relevant technical field, such as electrical engineering, mechatronics, or mechanical engineering.
- Minimum 2 years of experience in a technical support or field service role, preferably in the semiconductor industry.
- Strong technical knowledge of ASML systems and processes.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- Access to cutting-edge technology and training.
ASML is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering exceptional customer support, we encourage you to apply for this exciting opportunity.
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Customer Support Specialist
il y a 4 semaines
Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob Title: Customer Support EngineerASML is seeking a highly skilled Customer Support Engineer to join our team. As a key member of our Customer Support organization, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our systems, and driving process improvements.Key Responsibilities:Provide technical...
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Customer Support Specialist
il y a 2 semaines
Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob SummaryThe Customer Support organization at ASML is responsible for the installations, qualification, repair, and maintenance of our systems at customer sites. We are seeking a skilled Field Service Engineer to join our team and provide technical support to our customers.Key ResponsibilitiesProvide technical support to customers, including...
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Customer Support Specialist
il y a 3 semaines
Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob Title: Customer Support EngineerThe Customer Support organization at ASML is responsible for the installations, qualification, repair, and maintenance of our systems at customer sites. We are seeking a highly skilled and experienced Field Service Engineer to join our team.Key Responsibilities:Provide technical support to customers, including...
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Customer Support Specialist
il y a 1 mois
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Customer Support Specialist
il y a 3 semaines
Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob SummaryThe Customer Support organization at ASML is responsible for the installations, qualification, repair, and maintenance of our systems at customer sites. We are seeking a skilled Field Service Engineer to join our team.Key ResponsibilitiesProvide technical support to customers, including troubleshooting and repair of ASML systems.Collaborate with...
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Customer Support Specialist
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Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob SummaryThe Customer Support organization at ASML is responsible for the installations, qualification, repair, and maintenance of our systems at customer sites. We are seeking a skilled Field Service Engineer to join our team.Key ResponsibilitiesProvide technical support to customers, including troubleshooting and repair of our systems.Work independently...
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Customer Support Specialist
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Customer Quality Manager
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Bernin, Auvergne-Rhône-Alpes, France ASML Temps pleinJob SummaryThe Customer Quality Manager will be responsible for ensuring that the product and services provided by ASML meet the defined quality standards and service level agreements. This role will involve understanding customer expectations, managing incidents, and defining the customer's quality roadmap for realization.Key ResponsibilitiesBe part of the...
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il y a 1 semaine
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Customer support Engineer
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Bernin, France ASML Temps pleinContext The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field...
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Bernin, France ASML Temps pleinIntroduction The Customer Quality Manager (CQM) within the Customer Solutions & Support (CS&S) sector is responsible for bringing the voice of the customer to our headquarters via our customer team. They are also responsible for securing the right follow-up, priority setting and guidance for WW operations. They ensure that the product and services...
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