Customer Support Specialist

il y a 4 semaines


Bernin, Auvergne-Rhône-Alpes, France ASML Temps plein
Job Title: Customer Support Engineer

ASML is seeking a highly skilled Customer Support Engineer to join our team. As a key member of our organization, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our systems, and driving process improvements.

Key Responsibilities:
  • Provide technical support to customers, including troubleshooting, repair, and maintenance of ASML systems.
  • Collaborate with internal stakeholders to resolve complex technical issues and improve process efficiency.
  • Develop and maintain technical documentation, including user manuals and technical guides.
  • Participate in training and knowledge-sharing initiatives to enhance technical expertise and share best practices.
  • Contribute to the development of new technical solutions and process improvements.
Requirements:
  • Bachelor's degree in a relevant technical field, such as electrical engineering, mechatronics, or mechanical engineering.
  • Minimum 2 years of experience in a technical support or field service role, preferably in the semiconductor industry.
  • Strong technical knowledge of ASML systems and processes.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • Access to cutting-edge technology and training.

ASML is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering exceptional customer support, we encourage you to apply for this exciting opportunity.


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