Head of Customer Experience Enablement
il y a 4 semaines
ACUITY BRANDS LIGHTING, INC is committed to fostering a dynamic and supportive workplace, offering competitive remuneration and a comprehensive benefits package.
Benefits:
- Attractive annual performance bonuses
- Comprehensive group insurance plans
- Retirement savings options
- 5 floating holidays and 3 weeks of vacation (prorated) starting from the first year
Continuous Improvement:
Drive initiatives aimed at improving the quality of customer engagements through process optimization, utilizing feedback and performance metrics.
Training and Development:
Create and deliver training materials to elevate the skills and effectiveness of teams interacting with customers throughout the organization.
- A Bachelor's degree in Business Administration, Marketing, Communications, or a related discipline is required.
- An analytical approach with an emphasis on deriving insights from customer experience data is essential.
- Bilingual proficiency in English and French is preferred.
All information provided will be stored in a global recruitment system, governed by the laws of the United States of America.
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