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Subject Matter Expert

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The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world's leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers.

As part of our Go To Market - Value Engineering team, you will leverage your in-depth knowledge of Health and Life insurance Fraud to provide technical and business insights that will optimise the value of Shift fraud detection solutions. In a highly collaborative role, your main mission is to identify and address the key business needs of insurer's underwriting departments.

Key Responsibilities

  • Help defining the Go-to-Market Strategy
  • Identify new use cases to immediately address
  • Define and explain the long term vision to justify carriers investments in fraud detection for health & life (santé et prévoyance) and automation
  • Work with Solutions Consulting to present and agree on business use cases to focus on with the clients
  • Help driving the Go-to-Market Execution
  • Work with Sales Account Executives and Customer Success Managers to present the Shift vision to our prospects/clients (including client executive level)
  • Prepare qualitative client presentations with KPI analysis as part of production follow-up with the CSM
  • Collaborate effectively with data scientists and other teams to improve client results over time
  • Support client ROI attainment
  • Develop business expertise linked to the use of the solutions implemented
  • Drive effectively one or several internal topics to make the team progress by bringing business expertise in fraud and claims management

Requirements

  • Have established relationships with Stakeholders in charge of Fraud and/or claims management solutions for Insurance Companies in Health and Life (santé / Prévoyance) and ideally in P&C (IARD)
  • Will to support also P&C projects at Shift by improving your skills in this LoB
  • 8+ years of progressive experience working at/with Insurance companies
  • Have an in-depth knowledge and understanding of the French health Insurance ecosystem. Knowledge of the P&C market would be appreciated
  • Have excellent communication skills, including oral, written, and non-verbal; you master the art of making complex things feel simple
  • Can tailor communication to the needs of internal and external stakeholders with confidence and versatility, and thus provide memorable and impactful insights
  • Can successfully manage multiple projects simultaneously
  • Are native speaker in French and fluent in English

Benefits

  • Flexible remote and hybrid working options
  • Competitive Salary and a variable component tied to personal and company performance
  • Company equity
  • Focus Fridays, a half-day each month to focus on learning and personal growth
  • Generous PTO and paid holidays
  • Mental health benefits
  • 2 MAD Days per year (Make A Difference Days for paid volunteering)