Service Delivery Director for Connected Services

il y a 1 jour


Marseille, Provence-Alpes-Côte d'Azur, France airbus Temps plein
Job Overview

An exciting opportunity has arisen within Airbus Helicopters for a highly skilled Service Delivery Director to lead the Connected Services Agile Release Train (ART).

The successful candidate will join the AH Information Management Directorate, facilitating ART events and processes, and supporting teams in delivering value for Connected Services.

This role requires strong communication skills, ability to escalate impediments, manage risk, and drive relentless improvement. The candidate will also be responsible for adapting SAFe to the organization's needs, standardizing and documenting practices.

The Connected Services ART is comprised of around 100 people distributed across 10 to 12 agile teams. This team leverages operational in-service and maintenance data to optimize and digitalize existing services, aiming to improve profitability and mission performance.

Your Working Environment

Marseille-Provence Airport is situated in Marignane, a dynamic city in southern France. This region offers a rich cultural and tourist experience, with nearby cities like Aix-en-Provence and Marseille providing numerous options for leisure activities.

Financial Benefits

The compensation package includes an attractive salary: €75,000 per annum. Additionally, employees can benefit from success-based agreements, profit-sharing schemes, employee savings plans, and voluntary employee stock purchase plans.

Work-Life Balance and Wellbeing

Airbus supports its employees through extra days-off for special occasions, holiday transfer options, a staff council offering various social and cultural activities, and other services. Comprehensive health insurance coverage is provided, including disability, invalidity, and death benefits.

Career Development Opportunities

Airbus offers great upskilling opportunities, development prospects, and unlimited access to over 10,000 e-learning courses to enhance employability. Employees can pursue certifications, expert career paths, accelerated development programs, national and international mobility, and more.

Required Skills and Qualifications

To succeed in this role, candidates should possess:

  • 5-8 years of experience in related areas
  • Familiarity with Agile and extended Scrum frameworks
  • SAFe Scaled Agile methodology certification (RTE)
  • Dynamic, proactive, and collaborative mindset
  • Strong facilitation, organization, and communication skills
  • Autonomy, enthusiasm, motivation, and a lead-by-example approach
  • Language proficiency in English (advanced level)

Company Overview

Airbus Helicopters SAS is a leading company in the aviation industry, committed to innovation and customer satisfaction.



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