Research Director

il y a 4 jours


Paris, Île-de-France AVIV Group Temps plein
Research Director

As a key member of our team at AVIV Group, you will play a crucial role in driving business growth through customer experience excellence. Your expertise in quantitative research will be instrumental in translating data into actionable insights that inform our strategies.

Key Responsibilities:

  • Lead a team of CX Researchers in designing and implementing research studies to enhance customer experience and satisfaction.
  • Develop and maintain a deep understanding of customer behavior and preferences through advanced statistical analysis and data interpretation.
  • Collaborate with cross-functional teams to integrate research findings into business decisions and drive growth.
  • Stay up-to-date with industry trends and best practices in customer experience research.

Requirements:

  • Master's or Bachelor's degree in Psychology, Sociology, Market Research, Business, or a related field.
  • Strong background in quantitative research, including survey design, statistical analysis, and data interpretation.
  • Proficiency in research tools and software, particularly Qualtrics (ideally Frontline Digital and Qualtrics XM tools).
  • Excellent analytical and communication skills.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and experienced research professional looking to take your career to the next level, please submit your application, including your resume and a cover letter outlining your qualifications and experience.


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