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Head of Support Engineering

il y a 1 mois


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Technical Support Engineering Team Lead

Datadog is seeking a Senior Director to lead our Technical Support Engineering team in EMEA. As a key member of our leadership team, you will be responsible for managing, developing, and mentoring a team of senior leaders in EMEA, who in turn manage different levels of leadership and Technical Support Engineers. You will work closely with the Global VP to align on department strategy and operating plan for the Global Support organization as we continue to scale our team globally. Key responsibilities include managing, developing, and mentoring a team of senior leaders in EMEA, who in turn manage different levels of leadership and Technical Support Engineers. We are looking for a critical thinker who defaults to a client-centric approach and uses data to make informed decisions. You should have current or recent experience (within the last 2-3 years) working in a Support Engineering or adjacent function within an enterprise technology environment. Additionally, you should be able to work onsite in an office location at least 3 days a week and have experience building and scaling a new office location. We offer new hire stock equity (RSUs) and employee stock purchase plan (ESPP), continuous professional development, product training, and career pathing. At Datadog, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.