Sales Support Secretary H/F in Apprenticeship

il y a 4 semaines


Aubagne, Provence-Alpes-Côte d'Azur, France Retail Renault Group Temps plein

Join our dynamic team as a Post-Sales Administrative Assistant

  • Handle and redirect incoming phone inquiries, providing the necessary information to clients,
  • Notify the supervisor regarding customer issues and specific requests,
  • Address customer communications promptly,
  • Schedule appointments for the head of technical services efficiently.

Organizational and Management Responsibilities

  • Maintain and update the team's attendance calendar,
  • Coordinate logistics for service meetings and prepare detailed reports,
  • Compile and format monthly performance statistics,
  • Oversee the administrative processing of orders within the SAP system,
  • Ensure adherence to deadlines and commitments,
  • Contribute to the achievement of service objectives.

Workplace Safety, Hygiene, and Environment

  • Comply with and promote safety regulations on-site, serving as a role model for compliance,
  • Ensure cleanliness and organization at the workstation.

Preferred Qualifications

A degree ranging from a bachelor's to bac+2 in Secretarial Studies or Administration.

Knowledge Requirements

Familiarity with manufacturer protocols and proficiency in Renault's software systems.

Experience Required

A minimum of 4 to 5 years in an administrative management capacity.

Essential Skills

  • General: confidentiality, discretion, loyalty, integrity, teamwork, curiosity, problem-solving, diligence, self-assurance.
  • Role-specific: organizational skills, synthesis, initiative, adaptability, communication, active listening, results-driven, customer-oriented.


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