Service Engineer 2
il y a 2 jours
Job Summary
Teradyne is seeking a highly skilled Service Engineer 2 to join our team. As a Service Engineer 2, you will be responsible for providing technical support to customers and field teams, installing new test systems and upgrades, and troubleshooting and repairing systems at customer sites.
Key Responsibilities
- Provide technical support to customers and field teams through on-site visits, phone, or email.
- Install new test systems and upgrades, including options and software upgrades.
- Troubleshoot and repair systems at customer sites.
- Provide remote assistance for troubleshooting and repair.
- Participate in cost reduction and productivity improvement programs.
- Participate and provide assistance to peers on call services where necessary.
Requirements
- Associate Degree (AS)/Technical school in Electronics/Mechatronics.
- Diploma in Electronics/Mechatronics or equivalent educational background.
- 2 years working experience in a customer support environment, ideally in Automated Test Equipment (ATE).
- MS OS + Office 365 knowledge.
- Debug of device test programs at a basic level.
- Solid and structured approach to problem solving.
- Self-driven in pursuing technical knowledge needed for the job.
- Fluent in English and French.
- Car driving license.
What We Offer
As a Service Engineer 2 at Teradyne, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and contribute to the success of our company.
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