Sales Operations Specialist
il y a 4 semaines
We are seeking a highly skilled Sales Operations and Maintenance Analyst to join our team at Enablon SA. This role will focus on managing maintenance renewals and invoicing processes, ensuring timely and accurate execution.
Key Responsibilities:
Maintenance Renewals Management:
- Monitor and track maintenance contracts to prevent lapses in coverage.
- Coordinate with sales representatives and customers to facilitate renewal processes and ensure seamless transitions.
- Generate renewal quotes and proposals as needed, taking into account customer requirements and company policies.
Invoicing:
- Process invoices accurately and efficiently, verifying billing details and resolving any discrepancies.
- Coordinate with the finance department to ensure timely billing and payment processing, maintaining a high level of customer satisfaction.
Data Management:
- Maintain accurate records of maintenance contracts, renewals, and invoices in the CRM system, ensuring data integrity and accessibility.
- Update and manage customer information as needed, ensuring that all relevant details are up-to-date and accurate.
Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Fluency in English and French, with excellent communication and interpersonal skills.
- 1-2 years of experience in a similar role, with a strong understanding of sales operations and maintenance management.
- Proficiency in Microsoft Office suite, particularly Excel, and prior experience with CRM systems is a plus.
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