Executive Housekeeping Supervisor

il y a 6 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

At Makkah Clock Royal Tower, A Fairmont Hotel, we are seeking an experienced Executive Housekeeping Supervisor to oversee the day-to-day operations of our housekeeping department. This is a key role that requires a strong leader with excellent communication and problem-solving skills.

Job Overview

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. As an Executive Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our 858 rooms and public areas. You will also be expected to manage labor costs, schedule staff effectively, and ensure that all guest rooms and public areas meet our high standards.

This is a challenging yet rewarding role that requires a strong understanding of housekeeping operations, excellent leadership skills, and the ability to work under pressure. If you have a passion for delivering exceptional customer service and leading a team of dedicated professionals, then we encourage you to apply.

Responsibilities
  • Maintain the highest standards of cleanliness and hospitality in all guest rooms and public areas.
  • Manage labor costs and schedule staff effectively to ensure seamless operation of the department.
  • Supervise and coach a team of housekeeping staff to achieve exceptional customer satisfaction scores.
  • Monitor and address any issues or concerns related to guest rooms and public areas.
  • Work closely with the Chief Engineer to ensure effective maintenance programs are in place.
Requirements
  • 2 years' relevant experience in housekeeping, with at least 1 year in a supervisory role.
  • Excellent knowledge of housekeeping operations and procedures.
  • Strong leadership and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.


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