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Operations Coordinator, Brighton London
Il y a 3 mois
GuestReady Group is a prominent player in the short-term rental management and hospitality sector, dedicated to delivering exceptional services to property owners while ensuring memorable experiences for guests. With operations spanning the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, we are on an exciting growth trajectory. Since our inception in 2016, we have facilitated over 3.3 million guest nights, achieving more than $170 million in Gross Booking Value and managing a portfolio exceeding $1 billion.
Our mission at GuestReady Group is to transform the short-term rental landscape through cutting-edge technology and a steadfast commitment to hospitality. We empower property owners to maximize their investments by simplifying the rental process from inception to completion. Our expert team manages every facet of the rental experience, including listing creation across various platforms, guest communication, housekeeping coordination, key management, and pricing strategies, allowing landlords to enjoy a stress-free property management experience.
Key Responsibilities:
- Conduct daily property inspections to ensure readiness for guest arrivals.
- Oversee key management, ensuring all keys are secure and accounted for.
- Coordinate cleaning schedules and linen procurement.
- Assist in troubleshooting operational challenges in collaboration with the operations team.
- Maintain regular communication with ground service providers.
Qualifications:
- A minimum of 1 year of experience in an operational capacity, preferably within the hospitality sector.
- A proactive approach with strong problem-solving abilities.
- Excellent organizational and time management skills.
- Ability to thrive in high-pressure environments with minimal supervision.
- Outstanding verbal and written communication skills in English.
What We Offer:
- Engagement in a rapidly growing industry poised for significant recovery.
- A diverse and multicultural work environment with team members from various backgrounds.
- A collaborative culture that values teamwork and discourages office politics.
- Opportunities to work alongside experienced entrepreneurs who have successfully built businesses.
- A dynamic workplace with flat hierarchies that encourages innovative ideas.
- Challenging and varied tasks that promote personal and professional growth.
We encourage individuals to apply even if they do not meet every qualification. Many skills can be acquired through experience, and we value transferable skills. Let's collaborate to bridge any gaps.
Commitment to Diversity and InclusionGuestReady Group is an equal opportunity employer, dedicated to fostering an environment of respect and inclusion across our global teams. We celebrate diversity and recognize the unique contributions of all individuals, welcoming applications from candidates of all backgrounds and experiences.