ServiceNow Presales Consultant
il y a 4 semaines
Join SoftwareONE Deutschland GmbH as a ServiceNow Presales Consultant and play a crucial role in the ServiceNow Sales Team. As a key member of our team, you will provide recommendations to clients by actively participating in client presales and sales calls to understand business requirements, drivers, and pain points.
Key Responsibilities:- Conduct market and potential client research to accelerate sales stages
- Create and maintain presales and sales collateral to support sales efforts
- Develop and maintain stakeholder mapping documentation to ensure effective communication
- Provide functional and ServiceNow technical demos to clients as required
- Participate in client presales and sales calls to understand business requirements and pain points
- Facilitate scoping sessions with clients to define scope of work, timelines, and costs for Statements of Work (SOW)
- Support the proposal writer and other team members in creating budgetary proposals and Statements of Work (SOW)
- Confirm procurement, approval, and onboarding processes with clients as sales stages progress
- Work closely with the Sales Team and Delivery Teams to bridge the gap and share knowledge on client requirements and current state
- Facilitate sales-project knowledge transfer sessions after a sale closes
- Support account planning and building strategies to drive cross-selling opportunities
- Contribute content to Request for Proposal (RFP)s
- Maintain ServiceNow partnership status by creating and maintaining deal registrations in the ServiceNow Partner Portal
- Create and maintain opportunity information in Beniva &/or SoftwareOne CRM
- Identify and support the development of new service offerings
- Review delivered projects to identify pre-sales and sales continuous improvement opportunities
- Experience working with the ServiceNow platform
- Excellent writing, editing, grammar, and style skills
- Professional and interpersonal communication skills for collaboration with internal and external resources and groups
- Excellent organization and time management skills to support simultaneously occurring proposals and Statements of Work
- Ability to thrive and adapt creatively and successfully in a fast-paced and team-oriented environment
- Able to comprehend, communicate, and cohesively organize complex business, technical, and legal concepts, information, and materials
- Proficient in Microsoft Word, Excel, and PowerPoint
- University degree or college diploma in general business, communications, marketing, publishing, computer science, or equivalent work-related experience preferred
- Knowledge and understanding of enterprise or information technology business, software, industry, and related operations and services a plus
- Ability to work both independently, with initiative, and as an effective member of a team
- A positive promoter of work culture and a “can do” attitude
- Fluency in French and English
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