ServiceNow Presales Consultant
il y a 2 semaines
Sales
The Role:The ServiceNow Presales Solution Consultant is a key member of the ServiceNow Sales Team at SoftwareOne. This role provides recommendations to clients by actively participating in client presales and sales calls to understand business requirements, drivers, and pain points. They will facilitate scoping sessions with the client to clearly define the scope of work, timelines, and costs for Statements of Work (SOW). The ServiceNow Presales Solution Consultant will work closely with various resources both inside and outside of the organization, including SoftwareONE sales, service, and marketing teams.
Key Responsibilities:- Accelerate sales stages by:
- Conducting market and potential client research; sharing knowledge with sales team prior to sales calls
- Creating and maintaining presales and sales collateral
- Creating and maintaining stakeholder mapping documentation
- Providing functional and ServiceNow technical demos, when required
- Actively participate in client presales and sales calls to understand business requirements, drivers, and pain points associated with potential projects
- Facilitate scoping sessions with the client to clearly define the scope of work, timelines, and costs for the Statement of Work (SOW)
- Supported by the proposal writer and other team members, create a budgetary proposal and/or Statement of Work (SOW)
- As the sales stages progress, confirm procurement, approval, and onboarding process with the client
- Work closely with the Sales Team and Delivery Teams to bridge the gap/share knowledge on the client requirements and current state
- Facilitate sales to project knowledge transfer sessions after a sale closes
- Support account planning and building strategies to drive cross-selling opportunities
- Contribute content to Request for Proposal (RFP)s
- To maintain ServiceNow partnership status, create and maintain deal registrations in the ServiceNow Partner Portal
- Create and maintain opportunity information in Beniva &/or SoftwareOne CRM
- Identify and support the development of new service offerings
- Review delivered projects to identify pre-sales and sales continuous improvement opportunities, e.g., improve resource estimates, deliverables, timelines, etc.
- Experience working with the ServiceNow platform
- Excellent writing, editing, grammar, and style skills
- Professional and interpersonal communication skills for collaboration with internal and external resources and groups
- Excellent organization and time management skills to support simultaneously occurring proposals and statements of work
- Ability to thrive and adapt creatively and successfully in a fast-paced and team-oriented environment
- Able to comprehend, communicate, and cohesively organize complex business, technical, and legal concepts, information, and materials
- Must be proficient in Microsoft Word, Excel, and PowerPoint
- University degree or college diploma in general business, communications, marketing, publishing, computer science, or equivalent work-related experience preferred
- Knowledge and understanding of enterprise or information technology business, software, industry, and related operations and services a plus
- Ability to work both independently, with initiative, and as an effective member of a team
- A positive promoter of work culture and a 'can do' attitude
- Fluency in French and English
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at
Accommodations:SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
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