Quality Assurance Specialist
il y a 1 semaine
At West Pharmaceutical Services, we're committed to improving patient lives through our dedication to quality and excellence. Our team is passionate about delivering life-saving and life-enhancing injectable medicines to millions of patients daily. We're seeking a talented Quality Assurance Specialist to join our team and contribute to our mission.
Key Responsibilities:
- Manage customer complaints and lead customer communication in a timely and effective manner.
- Ensure compliance with regulatory requirements and industry standards, including GMP and ISO 15378.
- Develop and implement corrective and preventive actions to address customer complaints and audit findings.
- Collaborate with cross-functional teams to resolve customer issues and improve quality processes.
- Participate in internal audits and quality improvement initiatives to drive continuous improvement.
Requirements:
- Master's degree in a relevant field, such as engineering or science.
- Minimum 5 years of experience in quality assurance, preferably in the pharmaceutical or food industry.
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
- Fluency in English is mandatory, with the ability to communicate complex information effectively.
West Pharmaceutical Services is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
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