Quality Assurance Specialist
il y a 3 semaines
At West Pharmaceutical Services, we are committed to improving patient lives through innovative solutions. Our team is dedicated to delivering high-quality products and services that meet the needs of our customers.
Key Responsibilities:- Manage customer complaints and lead customer communication in a timely and effective manner.
- Manage customer audits and ensure that all questions are answered by the auditors.
- Handle customer specification review or creation.
- Follow-up on corrective and preventive actions resulting from audits and/or complaints.
- Support customer projects or requests.
- Participate in internal audits according to the defined plan.
- Manage projects related to quality improvement of the plant.
- Master's degree in Engineering, Science, or a related field.
- 5 years of experience in quality in the pharmaceutical, food, cosmetic, or automotive industry.
- Knowledge and experience in Quality, ISO 15378, and GMP requirements.
- Experience in problem-solving tools and statistical data management.
- Excellent communication and presentation skills.
- Fluency in English is mandatory.
West Pharmaceutical Services is an equal opportunities employer. We value diversity and inclusion in the workplace and are committed to creating a safe and respectful environment for all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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