Guest Relations Officer

il y a 2 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Unlock Your Potential as a Guest Relation Officer

At Pullman Maldives Maamutaa, we're seeking a skilled Guest Relation Officer to join our dynamic team. As a key member of our Front Desk, you'll be responsible for delivering exceptional service to our guests, ensuring their stay is nothing short of unforgettable.

Key Responsibilities:
  • Manage the smooth operation of the Front Desk, ensuring seamless guest experiences
  • Provide personalized attention to guests, addressing their needs and concerns
  • Collaborate with colleagues to resolve issues and maintain high standards of service
  • Stay up-to-date with hotel policies, procedures, and promotions to effectively communicate with guests
Requirements:
  • Diploma in Tourism or Hospitality Management
  • Minimum 1 year of relevant experience in a similar role
  • Excellent English and Russian language skills, with the ability to communicate effectively with guests
  • Past experience in the Maldives is a plus
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Chance to work with a diverse team and contribute to our Corporate Social Responsibility initiatives
  • Employee benefit card offering discounts at Accor Hotels Worldwide

We're committed to creating a workplace that's inclusive, respectful, and empowering. If you're passionate about delivering exceptional guest experiences and growing with a dynamic team, we'd love to hear from you


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