Guest Relation Officer

il y a 1 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Guest Relation Officer

At Pullman Maldives Maamutaa, we are seeking a highly skilled Guest Relation Officer to join our team. As a key member of our Front Desk team, you will be responsible for ensuring that all hotel guests and visitors receive an exceptional level of service and care.

Key Responsibilities:
  • Manage the smooth and efficient daily operation of the Front Desk
  • Provide excellent customer service and resolve guest complaints in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain accurate records and reports as required
Requirements:
  • Diploma in Tourism / Hospitality Management
  • Minimum 1 year of relevant experience
  • Excellent reading, writing, and oral proficiency in English and Russian language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Past Maldives experience preferred
What We Offer:
  • Employee benefit card offering discounted rates in Accor Hotels Worldwide
  • Develop your talent through learning programs by Academy Accor
  • Opportunity to grow within your property and across the world
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

We are an inclusive company, and our ambition is to attract, recruit, and retain the best talent from diverse backgrounds. If you are passionate about delivering exceptional guest experiences and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.


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