Sales Quality Assurance Lead

il y a 3 semaines


Paris, Île-de-France Cultureai Temps plein
Position Overview:
CultureAI is seeking a remote Sales Quality Assurance Lead to enhance our dynamic Engineering team.

Role Responsibilities:
This individual will play a crucial role in maintaining the quality and dependability of our offerings through meticulous test planning, development, and execution.

At CultureAI, our mission is to assist organizations in averting cyber threats. We are revolutionizing the security awareness sector with our data-centric approach to evaluating employee security behaviors and delivering tailored security coaching and interventions.

Key Duties:
1. Lead and implement comprehensive test strategies that encompass all facets of our product, including web platforms, integrations, and browser extensions.
2. Collaborate closely with software engineers, product teams, and other stakeholders during design discussions to ensure quality-focused contributions to the development lifecycle.
3. Analyze bug reports from Customer Success and end-users, replicate issues, and work with the Engineering team to prioritize and resolve them effectively.
4. Conduct regular Quality Audits of the product, identifying improvement areas and proposing actionable solutions to elevate product quality.
5. Mentor and guide team members on QA best practices, fostering a culture of excellence throughout the organization.
6. Coordinate with Customer Success and Pre-sales teams to identify customer challenges and ensure they are addressed in testing protocols.
7. Monitor and report on essential quality metrics, providing updates to the Leadership team regarding the state of product quality.
8. Stay informed about industry trends and emerging testing methodologies to continuously refine our QA processes.

Strategic Quality Assurance:
Ability to devise QA strategies that align with business goals and product excellence.

Integration Testing:
Experience in evaluating complex system integrations with cloud-based services and APIs.

Manual Software Testing:
Expertise in executing manual tests to complement automated testing initiatives.

Benefits:
- Private healthcare scheme
- Approximately 30 days of vacation (including designated CultureAI closure days for team rest) plus public holidays
- Flexible remote work or pet-friendly office options
- Opportunities for professional development
- Regular social events (non-mandatory and varied)
- Stages of exploration with our internal Recruiter
- In-depth discussions with our VP of Engineering
- Panel interviews with our CEO, VP of Engineering, and a member of the Engineering team

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