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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"title": "Front Office All Rounder", "description": "Job SummaryAt Accor, we are committed to delivering exceptional guest experiences. As a Front Office All Rounder, you will play a vital role in ensuring our guests feel welcome and valued.Key ResponsibilitiesProvide exceptional service to our guests, responding to their needs promptly and...
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Front Office Team Member
Il y a 2 mois
Job Title: Front Office Team Member
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our Front Office team as a Team Member. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.
Responsibilities:
* Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
* Maintain strong working relationships and communicate with all departments.
* Work duty manager shifts as and when required taking full responsibility of the hotel.
* Assist in conducting training for all Front Office employees.
* Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
* Ensure department policies and procedures are understood by all employees and observed in tasks performed.
* Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
* Implement the Accor values and Accor customer vision to “Offer the Best Service to Our Customers”.
Requirements:
* Experience in working in Front Office Reception within a hotel is must.
* Passion for Customer Service.
* Great Communication Skills.
* Knowledge of Opera is required.
* Problem Solving abilities.
* Friendly and Approachable.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and development.
* A dynamic and supportive work environment.
* The chance to work with a global hospitality leader.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
