Customer Service Expert
il y a 4 semaines
We're seeking a skilled Customer Support Specialist to join our team at Octopush. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients in French, English, and Spanish. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Handle inbound calls and respond to customer inquiries in French, English, and Spanish.
- Improve our Knowledge Base by generating content in French and English.
- Support other areas of the company, including Sales and Marketing.
Requirements:
- Proficient verbal and written communication skills in French and English.
- Experience in Customer Support (non-exclusive).
- Interest in Internet and marketing.
- Passionate about providing outstanding customer service.
Working Conditions:
Full-time (CDI) position. Remote work options available.
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{"title": "{customer-facing support specialist}"}
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