Customer Service Expert

il y a 4 semaines


Marseille, Provence-Alpes-Côte d'Azur, France Octopush Temps plein
Customer Support Role

We're seeking a skilled Customer Support Specialist to join our team at Octopush. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients in French, English, and Spanish. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.

Key Responsibilities:
  • Handle inbound calls and respond to customer inquiries in French, English, and Spanish.
  • Improve our Knowledge Base by generating content in French and English.
  • Support other areas of the company, including Sales and Marketing.


Requirements:
  • Proficient verbal and written communication skills in French and English.
  • Experience in Customer Support (non-exclusive).
  • Interest in Internet and marketing.
  • Passionate about providing outstanding customer service.


Working Conditions:
Full-time (CDI) position. Remote work options available.

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