Customer Success Technical Architect

il y a 4 semaines


Lyon, Auvergne-Rhône-Alpes, France Sociabble Temps plein
Mission

Nous recherchons un Customer Success Technical Architect pour rejoindre notre équipe CSM à Lyon ou Paris.

Présentation du poste

En tant que Customer Success Technical Architect, vous serez chargé de l'implémentation technique de notre solution SaaS chez nos clients. Vous travaillerez en étroite collaboration avec notre équipe CSM et les parties prenantes externes côté client pour garantir la réussite de nos projets.

Compétences requises
  • Expérience en gestion de projet techniques clients
  • Maitrise des langages fondamentaux du développement web (HTML, CSS, JavaScript, PHP)
  • Connaissance des concepts de base en intégration (SSO, API...)
  • Capacité à travailler en multiprojets et à gérer plusieurs priorités
  • Excellent esprit d'analyse et de résolution de problèmes
  • Langue française et anglaise couramment parlées
Avantages

Vous rejoindrez une équipe dynamique et internationale, certifiée Great Place to Work et Best Workplaces en 2023. Vous bénéficierez d'un onboarding sur mesure et complet, ainsi que de formations et de workshops tout au long de l'année. Vous disposerez également d'avantages conçus pour votre bien-être au travail, tels que des tickets restaurants Edenred, une prime vacances, des RTT et une plateforme d'avantages.

Processus de recrutement
  • Echange avec Camille, Talent Acquisition
  • Test technique écrit
  • Revue du test avec Yoann, membre de l'équipe (30 minutes)
  • Echange avec Benjamin, manager (1h)
  • Discussion avec Elliot, Customer Success Officer (30 minutes)


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